Terms of service

Effective Date: 1 July 2025
Welcome to www.therightshade.in (“Website”), operated by Jayasree Merchants (“Company”, “we”, “our”, or “us”), located at CK Building, Near KTDC Loom Land, Kannur, Kerala – 670002, India.

By accessing or using this Website, you (“you”, “your”, “user”, “customer”) agree to comply with and be legally bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use this Website.

1. Eligibility

To make a purchase on this Website, you must be at least 18 years old and capable of entering into a legally binding contract under Indian law.

2. Account & User Responsibilities

You may browse the Website without creating an account. However, to place orders or access certain features, you may be required to provide accurate personal information.
You are responsible for maintaining the confidentiality of your account details and agree to accept responsibility for all activities under your account.

3. Product Availability & Description

We make every effort to display our products as accurately as possible, including descriptions, dimensions, materials, and colors.
However, due to differences in display screens and lighting, slight variations may occur.
We reserve the right to modify or discontinue any product without prior notice. Availability is subject to change and we do not guarantee that items will be in stock at the time of order placement.

4. Pricing & Payments

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change pricing at any time.
We accept payment through secure third-party payment gateways. By making a purchase, you agree to their terms as well.

5. Shipping & Delivery

We aim to dispatch orders promptly. Estimated delivery times are provided at checkout and may vary based on location and serviceability.
We are not liable for delays caused by courier agencies or events beyond our control.

6. Returns, Refunds & Cancellations

Please refer to our full Refund & Return Policy for detailed terms.

  • Towels and customized products are non-returnable and non-refundable, due to hygiene and personalization factors.

  • For eligible returns (non-hygiene products), return requests must be raised within 5 days of delivery.

  • Cancellations are accepted only before dispatch.

7. Intellectual Property

All content on this Website — including but not limited to logos, images, product designs, graphics, text, layouts, and code — is the intellectual property of The Right Shade or its licensors and is protected under applicable copyright and trademark laws.

You may not reproduce, modify, distribute, or commercially exploit any part of this Website without our prior written consent.

8. Privacy

We respect your privacy and protect your personal data in accordance with our Privacy Policy.
By using this Website, you consent to the collection and use of your information as described in the policy.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Website or the purchase/use of any product, including but not limited to loss of data, loss of business, or personal injury.

Our total liability under all circumstances shall be limited to the amount paid by you for the product in question.

10. Third-Party Links

This Website may include links to third-party websites for convenience. These links are not under our control and we do not endorse or take responsibility for their content or practices.

11. Indemnification

You agree to indemnify and hold harmless The Right Shade and its affiliates, partners, employees, and suppliers from any claims, liabilities, damages, or expenses arising from your misuse of the Website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. In the event of any dispute, the matter shall be subject to the exclusive jurisdiction of the courts located in Kannur, Kerala.

13. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Revised terms will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: therightshade.in@gmail.com
WhatsApp/Phone: +91 95672 30899
Address: Jayasree Merchants, CK Building, Near KTDC Loom Land, Kannur, Kerala – 670002, India