Shipping policy
Effective Date: 1 July 2025
At The Right Shade, we take pride in delivering design-led home essentials with care and efficiency. This Shipping Policy outlines our standard practices for processing and delivering orders across India.
📍 Where We Ship
We currently ship pan-India through reliable courier partners.
If your location is not serviceable, we will notify you during checkout or reach out after your order is placed.
🕒 Processing Time
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Orders are dispatched within 2–4 business days from our facility in Kannur, Kerala.
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Business days exclude weekends and public holidays.
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During new launches, sales, or high-volume periods, there may be minor delays — but we’ll keep you informed every step of the way.
🚚 Estimated Delivery Time
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Metro Cities: 4–6 business days
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Non-Metro & Rural Areas: 5–10 business days
Delivery timelines may vary based on courier service availability, weather, or regional disruptions.
💳 Shipping Charges
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Free shipping on all prepaid orders above ₹899.
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A flat shipping fee (displayed at checkout) applies to orders below ₹899.
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Shipping charges for bulk or custom orders will be calculated based on order volume and destination, and shared at the time of quotation or checkout.
📦 Tracking Your Order
Once shipped, you’ll receive an email or SMS with a tracking link to follow your order in real time.
🔁 Address Issues or Failed Deliveries
Please double-check your shipping address before placing the order.
We are not responsible for delivery failures due to:
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Incorrect or incomplete addresses
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Unavailability of the recipient
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Delays caused by the courier company
In case of return to sender, we can re-ship — additional charges may apply.
❗ Delays or Service Exceptions
Although rare, delays may occur due to:
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Local strikes or courier disruptions
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Weather conditions or natural disasters
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Regional transport or lockdown restrictions
If there’s a delay, we’ll do our best to inform you and provide support.
📬 Need Help with Shipping?
We're happy to assist.
Email: therightshade.in@gmail.com
WhatsApp/Phone: +91 95672 30899