Shipping policy

Effective Date: 1 July 2025

At The Right Shade, we take pride in delivering design-led home essentials with care and efficiency. This Shipping Policy outlines our standard practices for processing and delivering orders across India.


📍 Where We Ship

We currently ship pan-India through reliable courier partners.
If your location is not serviceable, we will notify you during checkout or reach out after your order is placed.


🕒 Processing Time

  • Orders are dispatched within 2–4 business days from our facility in Kannur, Kerala.

  • Business days exclude weekends and public holidays.

  • During new launches, sales, or high-volume periods, there may be minor delays — but we’ll keep you informed every step of the way.


🚚 Estimated Delivery Time

  • Metro Cities: 4–6 business days

  • Non-Metro & Rural Areas: 5–10 business days

Delivery timelines may vary based on courier service availability, weather, or regional disruptions.


💳 Shipping Charges

  • Free shipping on all prepaid orders above ₹899.

  • A flat shipping fee (displayed at checkout) applies to orders below ₹899.

  • Shipping charges for bulk or custom orders will be calculated based on order volume and destination, and shared at the time of quotation or checkout.


📦 Tracking Your Order

Once shipped, you’ll receive an email or SMS with a tracking link to follow your order in real time.


🔁 Address Issues or Failed Deliveries

Please double-check your shipping address before placing the order.
We are not responsible for delivery failures due to:

  • Incorrect or incomplete addresses

  • Unavailability of the recipient

  • Delays caused by the courier company

In case of return to sender, we can re-ship — additional charges may apply.


Delays or Service Exceptions

Although rare, delays may occur due to:

  • Local strikes or courier disruptions

  • Weather conditions or natural disasters

  • Regional transport or lockdown restrictions

If there’s a delay, we’ll do our best to inform you and provide support.


📬 Need Help with Shipping?

We're happy to assist.

Email: therightshade.in@gmail.com
WhatsApp/Phone: +91 95672 30899