Shipping Policy

1. General Shipping Information

At The Right Shade, we are committed to delivering your products quickly and safely. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, therightshade.in

2. Shipping Destinations

We currently ship to the following locations:

• Domestic Shipping: We deliver to most regions in India.
• International Shipping: We offer international shipping to most countries – shipping charges will vary accordingly.

Please note that certain products may not be available for international shipping due to restrictions.

3. Processing Time

• Order Processing: Orders are typically processed within 1-3 days after order has been confirmed. Orders placed on weekends or holidays will be processed the next business day.
• Order Confirmation: Once your order has been processed, you will receive a confirmation email with your order details and tracking information.

4. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery time is 5-7 working days within India.
• International Shipping: Delivery times for international orders vary by destination and typically range from 7-15 days.

5. Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

Any applicable customs duties, taxes, or fees are the responsibility of the customer and are not included in the shipping costs.

6. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can track your order using the link provided in the email.

7. Delivery Issues

• Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team at hello@therightshade.in within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.
• Incorrect Address: Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
• Delivery Delays: We are not responsible for delivery delays caused by unforeseen circumstances such as natural disasters, customs processing, or carrier delays. However, we will do our best to assist you in tracking your package and resolving any issues.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund and Return Policy Page.

9. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Jayasree Merchants, CK Building, Thavakkara, Kannur, Kerala – 670002 (INDIA)

hello@therightshade.in